As a mature student, I embarked on the NVQ Level 5 Leadership and Management, (Children & Young people’s Services). My assessor being Julie Fox, a very interesting lady with so much to offer me in supporting me through my new journey during the following 12 months. I was into my 3rd unit when my appendix burst, the very same night…
2019, what a year! I would like to say because of so many wonderful things, but unfortunately that has not always been the case. It’s been a challenge and at times tough to mask real and painful feelings. You’ve heard the saying “don’t bring your problems to work”, it’s easier said than done isn’t it? It can be an expectation…
Conflicts can arise both in our personal and professional lives for reasons such as; an incompatibility of goals, emotions, behaviours or attitudes between two or more parties. Conflict resolution training aims to give you the skills you need to intervene and find a solution to conflict. Conflict resolution skills are especially important in the workplace where the right skills can…