I was very nervous and apprehensive of doing this course as I have been out of education for some time, Julie re-assured me that I can do this and more than capable of completing it. At first I found it hard to get myself motivated to start the units, once I had my phone call assessments I then started on the written units and started working my way through them, I found the course interesting  and was this able to help me within my role within my workplace.
I felt relaxed with Julie and she was able to direct me and guide me through the course. Julie is very approachable and knowledgeable which is a great help when I was so unsure in the first instinct. With the sense of achievement I have made I’m considering doing another course Level 5.